Frequently Asked Questions

Berlin CityTourCard explained

What versions of the Berlin CityTourCard are available?

The Berlin CityTourCard is available for the travel zones Berlin AB (city of Berlin including Tegel airport) or Berlin ABC (Berlin plus Potsdam and Airport Berlin Brandenburg BER) in versions valid for 48 hours, 72 hours, 4, 5 or 6 days.

Where can I buy the CityTourCard?

You can get your Berlin CityTourCard at our Berlin tourist info centres, at all ticket machines and ticket offices of the Berlin public transport services (BVG and S-Bahn Berlin GmbH), on BVG buses and at the Airport Berlin Brandenburg BER. We’ve complied a list of all our sales points here.
Please note that the discounts are only available on presentation of a stamped and valid ticket.

Where and for how long is the CityTourCard valid?

With the Berlin CityTourCard you can use all public transport (S-Bahn, U-Bahn, bus and tram lines) free of charge in travel zone Berlin AB or ABC depending on your ticket option for either 48 hours, 72 hours or 4, 5 or 6 days, depending on the version purchased. The 2 and 3 day variants have a sliding period of validity (48 and 72 hours). The card is valid for 48 or 72 hours from the moment it is first used.

Example: You validate the 2-day ticket (48h) on August 1st. at 11 o'clock. The ticket is valid until August 3rd. at 11 o'clock. The 4, 5 & 6-day tickets are valid from the first calendar day of use until midnight on the last calendar day.

Example: You buy the 4-day ticket and use it for the first time on Tuesday at any time. The card is then valid until midnight on Friday.           
The CityTourCard for Berlin AB or Berlin ABC is valid for 1 adult and up to 3 children (6–14 years of age). Children under 6, luggage, pushchairs and a dog travel for free. You need an additional bike ticket if you wish to take a bike with you.

Do children need their own CityTourCard?

The Berlin CityTourCard for travel zone AB or ABC is valid for 1 adult and up to 3 children (6–14 years of age). With all versions, any number of children under the age of 6 can travel for free. Teenagers who are 15 or older need their own ticket and pay the normal price. If a child turns 15 during the period of the validated ticket, a separate ticket must be purchased.

Which areas are covered by travel zones Berlin AB and Berlin ABC?

Travel zone AB covers the entire city of Berlin.

Travel zone ABC also covers the entire city of Berlin as well as the surrounding area including Potsdam and the airport Berlin Brandenburg BER.

Please note that you cannot extend the Berlin CityTourCard AB to cover zone C by buying a connection ticket.

Is Potsdam included in the Berlin CityTourCard?

Yes. If you have a Berlin CityTourCard for travel zone ABC you can go to Potsdam. 
Airport transfer to Berlin Brandenburg BER is included in all ABC ticket options.

Is there a discounted version of the Berlin CityTourCard?

No. There is no discounted version of the Berlin CityTourCard for groups, students, pensioners etc.

Note due to the current coronavirus pandemic

Various official regulations, e.g. with regard to hygiene and distance, may have to be observed at the departure point as well as at the holiday destination Berlin. In Berlin, for example, on local public transport, in restaurants and cultural institutions people are obliged to wear a mouth and nose covering. The use of the participating service providers' facilities may be made subject to compliance with the applicable distance and hygiene regulations. Berlin may be declared a high-risk area shortly before or during your stay (also partially). You can therefore expect mandatory testing for COVID-19 and the introduction of quarantine measures, even on your return. Furthermore, if you are staying in Berlin, you may be required to provide written confirmation that you have not stayed in a high-risk area within the last 14 days. Moreover, there may be an obligation to provide a medical certificate stating that a molecular biological test has not revealed any evidence of COVID-19 infection. Costs arising in connection with official measures shall be borne by the buyer. 

Buyers must inform themselves independently about the regulations that are in force in Berlin and cooperate in the fulfilment of these regulations. In particular, the website of the Robert Koch Institute (https://www.rki.de/DE/Content/InfAZ/N/Neuartiges_Coronavirus/Situationsberichte/Gesamt.html) and the website of the State of Berlin are to be used (https://www.berlin.de/corona) for this purpose. Please note that the situation may change daily. In all other respects, our cancellation policy in accordance with § 10 of the general terms and conditions applies. Consequently, the statutory right of withdrawal does not apply to the purchase of tourist tickets that are subject to these General Terms and Conditions.